ExamVision loupes come with a five year warranty as standard. This warranty covers all manufacturing defects which might manifest within five years. Soft parts such as nose pads and temple tips are not covered, as these are treated as ‘consumable’ parts and need to be replaced as they wear. Please also note, our warranty does not cover excessive wear and tear or accidental breakage.
ExamVision LED lights sold from 1 January 2018 will be covered by a three year warranty. This warranty is against all manufacturing defects which might manifest within three years. This excludes the detachable cables, which are replaceable parts that can be expected to wear. Detachable cables are covered for manufacturing defects for one year. Please also note, our warranty does not cover excessive wear and tear or accidental breakage.
Batteries within Focus Xtend and Essential control units are covered by a two year warranty. This means that if a battery is defective, i.e. drops to below 50% of its original specification within two years, it will be replaced as a warranty item.